FastAPI + Vercel + ML routing

Customer Inquiry Classifier

A production-style triage console for classifying support messages, reading model confidence, and routing high-certainty tickets to the right team.

Checking API...
7

support categories

<1s

typical inference

ML

confidence routing

Vercel

serverless deploy

Single Inquiry

Paste a customer message and classify it in real time.

3-2000 characters. Low-confidence cases are flagged for review.

Result

Prediction, confidence, routing decision, and top signals.

→ Ready for a ticket.

Classification, routing decision, latency, and signals will appear here.

Batch Analysis

One inquiry per line, up to 50 messages.